Privacy Policy
Privacy Policy
When signing up as a customer or creating an order the user becomes a customer. The given information will be registered for the sellers' customer registry. The information will be used for development, production, contacting, and other suitable uses. The information may also be used for sellers' marketing and research purposes. The information will not be passed on to third parties.
Customer registry
- Registry keeper: TokyoSnackStore.com
- The Registry name: TokyoSnackStore.com customer registry
- The purpose of the registry: The customer has registered as a customer or ordered items from the seller.
- The use of registry: The registry will be used to maintain the online store and store the orders. The information may be used for marketing and research.
- The registry includes: First name, family name, company name, address, postal code, city, country, phone number, email address, user name, password, date of registering, last login, IP address, previous orders and tracking numbers.
- Registry confidentiality: The information cannot be passed on to third parties.
- Registry protection: The registry is located on the sellers' secure servers.
These are frequently asked questions
Your question may be...
What is the shipping cost?
Delivery cost
You pay attention to filling in the correct zip code, no double house number, etc
You are charged the shipping cost upon your address.
Delivery to the Netherlands;
- Orders to €49.99 at a cost of €7.00
- Free shipping from €50.-
Delivery to Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain and Sweden;
- Orders to €79.99 at a cost of €11.00
- Free shipping from €80.-
Delivery to another EU countries;
- Orders to €99.99 at a cost of €14.00
- Free shipping from €130.-
Which country do you ship?
We ship to EU countries. Upon requests we'd like to ship to other countries such as UK and Switzerland.
How can I pay for the order?
We accept iDeal, creditcards, Google Pay, Apple Pay, and so on.
If you have any concerns feel free to contact us via info@tokyosnackstore.com
How do I return my order?
You have a right to return your order within 14 days if it's unopened in original packages.
If there is something wrong with your order, we will of course solve it for you. Send an email to info@tokyosnackstore.com
Available to subscribe the snack box?
Yes! You will.
We're working on to offer subscribing snack boxes upon requests.
Stay tuned...
I'd like to order a few snacks... I feel shipping cost is too much.
In case you'd like to place an order for a few snacks, you can DM us at Instagram or email via info@tokyosnackstore.com.
If your order fit in letter parcel, the shipping cost will not be much.
Please don't forget we're happy to help you.