Delivery cost and time
Delivery cost
You pay attention to filling in the correct zip code, no double house number, etc
You are charged the shipping cost upon your address.
However, you will receive a starter box(€20.00) for free shipping wherever your address is.
Delivery to the Netherlands;
- Orders to €49.99 at a cost of €6.95
- Free shipping from €50.-
<currently no available to the below country>
Delivery to Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain and Sweden;
- Orders to €79.99 at a cost of €11.00
- Free shipping from €80.-
Delivery to another EU countries;
- Orders to €99.99 at a cost of €14.00
- Free shipping from €130.-
Delivery time
Your order is usually shipped within 1-2 working days. Once your order is shipped, you will receive an email with a track and trace code, so that you can follow the progress of your order.
PostNL takes care of the postal delivery and orders will be delivered to most EU countries within 1-7 working days.
Tokyo Snack Store is not responsible for any delay.
Delivery time depends on local holidays, the transit time, and the time it takes for customs to check a package. These are estimates: rights cannot be claimed.
General delivery time by PostNL is found in Delivery times letters and parcels.
These are frequently asked questions
Your question may be...
What is the shipping cost?
Delivery cost
You pay attention to filling in the correct zip code, no double house number, etc
You are charged the shipping cost upon your address.
Delivery to the Netherlands;
- Orders to €49.99 at a cost of €7.00
- Free shipping from €50.-
Delivery to Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain and Sweden;
- Orders to €79.99 at a cost of €11.00
- Free shipping from €80.-
Delivery to another EU countries;
- Orders to €99.99 at a cost of €14.00
- Free shipping from €130.-
Which country do you ship?
We ship to EU countries. Upon requests we'd like to ship to other countries such as UK and Switzerland.
How can I pay for the order?
We accept iDeal, creditcards, Google Pay, Apple Pay, and so on.
If you have any concerns feel free to contact us via info@tokyosnackstore.com
How do I return my order?
You have a right to return your order within 14 days if it's unopened in original packages.
If there is something wrong with your order, we will of course solve it for you. Send an email to info@tokyosnackstore.com
Available to subscribe the snack box?
Yes! You will.
We're working on to offer subscribing snack boxes upon requests.
Stay tuned...
I'd like to order a few snacks... I feel shipping cost is too much.
In case you'd like to place an order for a few snacks, you can DM us at Instagram or email via info@tokyosnackstore.com.
If your order fit in letter parcel, the shipping cost will not be much.
Please don't forget we're happy to help you.